Find answers to the most common questions about IR illuminators, night vision flashlights, ordering, shipping, and wholesale inquiries.
📚 Product Basics
What is an IR Illuminator / IR Flashlight?
An IR (Infrared) illuminator is a device that emits infrared light, which is invisible to the human eye but can be detected by night vision equipment. It provides the necessary light source that night vision devices can amplify to create visible images in dark environments.
IR flashlights are specifically designed handheld devices that emit infrared light for use with night vision goggles, scopes, and cameras. They're essential for hunting, law enforcement, surveillance, and tactical applications where ambient light is insufficient.
What is the difference between 850nm and 940nm wavelength?
850nm (Nanometers) infrared light:
- Emits a faint red glow visible to the human eye
- Provides maximum illumination range and brightness
- Best compatibility with all generations of night vision devices (Gen 1, 2, and 3)
- Ideal for hunting and tactical applications
940nm infrared light:
- Completely invisible to the human eye - truly stealth operation
- Slightly reduced range compared to 850nm (approximately 10-15% less)
- Perfect for covert surveillance and law enforcement operations
- Recommended when absolute discretion is required
For most hunting and recreational applications, 850nm is recommended due to its superior range and compatibility.
How do I choose the right IR illuminator for my night vision device?
Consider these key factors when selecting an IR illuminator:
- Night Vision Generation: Gen 1 devices work well with lower-power illuminators (up to 100mW), Gen 2 benefits from medium-power (100-300mW), and Gen 3 can leverage high-power options (300mW+).
- Wavelength: Choose 850nm for maximum range or 940nm for complete stealth.
- Beam Angle: Narrow beams (15-30°) for long-range, wide beams (60-90°) for close-range coverage.
- Application: Hunting typically uses 850nm, surveillance uses 940nm.
Still unsure? Read our complete IR Illuminator Guide →
What is the effective range of IR850 Pro and IR850 Supernova?
The effective illumination range depends on several factors including ambient conditions, moon phase, and night vision device sensitivity. As general guidelines:
- IR850 Pro: Effective range of 100-200 meters with Gen 1 devices, up to 300+ meters with Gen 2/3
- IR850 Supernova: Extended range of 150-250 meters with Gen 1, 400+ meters with Gen 2/3 devices
Both models feature adjustable focus to optimize beam pattern for your specific needs - narrow focus for distance, wider beam for closer range.
What types of night vision devices are compatible with your IR flashlights?
Our IR flashlights are compatible with all generations of night vision devices:
- Gen 1: Entry-level night vision scopes, goggles, and cameras
- Gen 2: Military and law enforcement grade devices
- Gen 3: Advanced military-grade night vision equipment
- Digital Night Vision: Many consumer digital night vision cameras and scopes
The IR850 Pro and IR850 Supernova are ATN OEM products, ensuring proven compatibility with ATN devices and broad compatibility with other major brands.
💳 Payment & Orders
What payment methods do you accept?
We accept the following payment methods:
- PayPal: dereelight@126.com - Recommended for most customers
- Major credit cards through PayPal (Visa, MasterCard, American Express, Discover)
For wholesale orders exceeding $500, we may offer additional payment arrangements. Please contact us to discuss options.
How do I place a wholesale order?
Wholesale ordering is straightforward:
- Review our wholesale pricing: IR850 Pro at $39.9/unit, IR850 Supernova at $55/unit (30+ units minimum)
- Contact us: Email dereelight@126.com with your requirements (model, quantity, destination country)
- Receive quote: We'll provide a detailed quotation including shipping costs
- Confirm and pay: Once approved, make payment via PayPal
- Production & shipping: Orders typically ship within 5-7 business days after payment
View complete wholesale information →
What is the minimum order quantity for wholesale?
Our minimum order quantity (MOQ) is 30 units for wholesale pricing. You may mix models (e.g., 15 IR850 Pro + 15 IR850 Supernova) to meet the minimum.
For orders below 30 units, standard retail pricing applies. Contact us for custom pricing on larger orders (100+ units).
🚚 Shipping & Delivery
Which countries do you ship to?
We ship worldwide to most countries. Primary markets include:
- North America: United States, Canada, Mexico
- Europe: All EU countries, UK, Switzerland, Norway
- Oceania: Australia, New Zealand
- Asia: Japan, South Korea, Singapore, and others
Shipping costs vary by destination and order size. Wholesale orders typically qualify for reduced shipping rates. Contact us for specific shipping quotes.
How long does shipping take?
Shipping times depend on destination and shipping method:
- USA: 7-14 business days (standard), 3-5 days (express)
- Europe: 10-21 business days (standard), 5-7 days (express)
- Australia: 10-21 business days (standard), 5-7 days (express)
- Other regions: 14-30 business days
All orders include tracking information. Learn more about shipping →
🔧 Warranty & Returns
Do your products come with a warranty?
Yes, all Dereelight products include manufacturer warranty coverage:
- Standard warranty: 12 months from purchase date
- Warranty covers: Manufacturing defects, component failures under normal use
- Warranty does NOT cover: Physical damage, water damage beyond IP rating, unauthorized modifications
For warranty claims, please contact us with your order number and description of the issue. We'll work to resolve problems quickly.
What is your return/exchange policy?
We want you to be satisfied with your purchase. Our policy:
- Returns: Accepted within 14 days of delivery for unused items in original packaging
- Refunds: Full refund of product cost (shipping costs non-refundable)
- Exchanges: Available for defective or damaged items
- Process: Contact us first, then return with tracking
Clearance items (IR850 Pro $59, IR850 Supernova $79) are final sale unless defective. Please ensure compatibility before purchasing.
🏭 OEM & Custom Orders
Do you offer OEM/ODM services?
Yes, we offer comprehensive OEM (Original Equipment Manufacturing) and ODM (Original Design Manufacturing) services:
- Custom branding: Your logo on products and packaging
- Custom packaging: Design and produce branded retail packaging
- Product modifications: Adjust specifications to meet your requirements
- New product development: Design and manufacture products based on your specifications
OEM orders start at 100+ units. Contact us at dereelight@126.com to discuss your project.
Are your products certified?
Yes, Dereelight products hold the following certifications:
- FCC Certification: Federal Communications Commission compliance for electronic emissions
- CE Certification: European Conformity marking for safety and environmental standards
- Transportation Safety: Certified safe for international shipping (lithium battery compliance)
These certifications ensure our products meet international quality and safety standards for global distribution.
